FAQs

WHEN WILL MY ORDER SHIP?

Orders are usually processed and shipped within 10 days of purchase. When your order ships you can request your tracking number via email: support@printapollo.com

Please see 'shipping' here: http://printapollo.com/pages/shipping

HOW DO I TRACK THE STATUS OF MY ORDER?

Please visit our order lookup page to track the status and location of your order.

WHAT IS YOUR RETURN POLICY?

You may cancel or amend your order within 24 hours of purchase.

We do not offer any returns except for faulty products you received. Our support staff will help you out to provide solution regarding any issue you have.

We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. 

*NOTE: we do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense.

DO YOU OFFER WHOLESALE PRICING?

We offer wholesale pricing on a very limited basis. Please email support@printapollo.com for more information.

No there are no additional duties.

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We only accept payment through PayPal, a well-known, trusted, and secure way to make payments over the Internet.

NEED ADDITIONAL HELP? YOU CAN CONTACT US HERE.

HOW DO I WRAP MY CANVAS PRINT AROUND A FRAME?

Instructions Here: https://www.youtube.com/watch?v=_-P30xTG6EI